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ACH Questionnaire - Missing Deposit

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I authorized a transaction, but it is missing.

  • I am missing a direct deposit.

    • Who sent the direct deposit?

    • What was the exact amount you were expecting to receive?

    • What was the date of this direct deposit?

    • Do you know which account number this deposit was sent to?

      • What is the account number that the direct deposit was sent to?

    • Do you have the transaction trace number?

      • What is the trace number?

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