The Exception File Listing flow is executed on fraud card claims, after the enrichment step is completed. The flow will generate the necessary assignments to perform exception file listing with the association. When configured, this action may be automated.
Extensions: Exception File Listing
To configure, update Exception File Listing Pre-Conditions.
To configure system-wide settings for Visa, update Visa Exception File Listing Settings.
To configure the maximum number of retry attempts for the integration service, update the MaxExceptionFileListingServiceRetries DSS.
To configure the system to automatically mark exception file listing as complete when block and reissue is completed, set DoesBlockCardAssumeExceptionFileListing to true and set Exception File Listing Pre-Conditions to "SKIP".