"I did not authorize a debit or credit to my account"
Note: Both credits and debits are disputable
Question Property Type Values Mandatory/Optional/Conditional Question Property Type Values Mandatory/Optional/Conditional Extension: Intake Attachment Prompt To prompt users to attach any available documentation during intake, set CanAttachIntakeDocs to true.Notes Have you ever done business with any of the merchants involved in the unauthorized transactions? DoneBusinessWith Y/N Y/N Mandatory Were you contacted by anyone requesting a payment? WasContacted Y/N Y/N Mandatory Did you perform the transfer, but later identified the transfer was due to a scam? IdentifiedTransferDueToScam Y/N Y/N Conditional Mandatory if WasContacted= "Yes" Was the scam related to a disaster? Y/N Y/N Conditional Mandatory if IdentifiedTransferDueToScam= "Yes" What entity did the scammer impersonate? Text Conditional Mandatory if IdentifiedTransferDueToScam= "Yes" Who initiated contact for this purchase? Choice Conditional Mandatory if IdentifiedTransferDueToScam= "Yes" Please describe the situation in which you were scammed. DescribeScamSituation Text Conditional Mandatory if IdentifiedTransferDueToScam = "Yes" Have you ever authorized anyone to use your online banking account? HasAuthorizedPersonToUseOLB Y/N Y/N Who did you give authorization to use your online banking? WhoWasAuthedForOLB Text Conditional Mandatory if HasAuthorizedPersonToUseOLB = "Yes" Have you ever shared your online banking credentials? HasSharedOLBCreds Y/N Y/N Who did you share your online banking credentials with? WhoWereOLBCredsSharedWith Conditional Mandatory if HasSharedOLBCreds = "Yes" Notes Do you have any additional information to provide about this dispute? AdditionalInformationInd Yes/No Mandatory If you have any documentation in support of your claim, please attach it now. N/A Attachment Optional Please provide any additional information. AdditionalInformation Mandatory if AdditionalInformationInd= "Yes"