Skip to end of banner
Go to start of banner

Incorrect Currency (12.3)

Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 3 Next »

Conditions

An issuer may initiate a dispute under Dispute Condition 12.3: Incorrect Currency for the following reasons:

  • Either:
    • The transaction currency is different than the currency transmitted through VisaNet.
    • Dynamic Currency Conversion (DCC) occurred and the cardholder did not agree to DCC and did not make an active choice or was refused the choice of paying in the merchant’s local currency or the selected ATM currency.


Time Limit

120 calendar days from the Transaction Processing Date


Dependencies 

Either:

  • Certification stating the correct Transaction currency code
  • Certification that the Cardholder did not agree to Dynamic Currency Conversion and did not make an active choice or was refused the choice of paying in the Merchant’s local currency or the selected ATM currency
  • No labels