When RTSI is enabled and the transaction has been processed through enrichment, this assignment is generated for the user to determine if any associated transactions apply to the dispute.
Details
The system presents a series of possibly associated transactions for the user to determine whether or not the transactions apply to the dispute.
No Transactions Chosen
If the user has not chosen any associated transactions, this input is generated for the user to provide an explanation.
Transaction(s) Chosen
If the user has chosen any associated transactions, this yes/no question is generated to move the dispute forward.