Page Comparison

Overview

The Actions drop-down empowers users to interact with the case, offering a range of options that differ based on the configuration and the current stage of the claim in its lifecycle. Use an open example claim to review the choices in the Actions drop-down. 

How-To

Add Transactions

XYZ

Contact Date Override

XYZ

Deny

XYZ

Pend Dispute

XYZ

Process Duplicate Credit

XYZ

Reclassify Case

XYZ

Reopen Case

XYZ

Withdraw Paid Dispute

XYZ

Write Off

XYZ