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  • I don’t recognize these charges but I still have my card
    • Which of the following would you like to report?
      I did not authorize this transaction. I suspect fraud.

    • Which of the following would you like to report?
      I didn't make the purchase, but I still have my card.
  • I fell for a spoof call scam and gave my card information out to a fraudster 
    • Which of the following would you like to report?
      I did not authorize this transaction. I suspect fraud.

    • Which of the following would you like to report?
      I didn't make the purchase, but I still have my card.

  • My old card broke so I ordered a new one but never got it and now there are charges on my account 
    • Which of the following would you like to report?
      I did not authorize this transaction. I suspect fraud.

    • Which of the following would you like to report?
      I did not receive my card.

  • I got emails from Google telling me someone was trying to log into my account then I started getting random debits on my account even though I keep my card in my safe
    • Which of the following would you like to report?
      I did not authorize this transaction. I suspect fraud.

    • Which of the following would you like to report?
      I didn't make the purchase, but I still have my card.

  • My card case fell out of my pocket while walking to work downtown, I didn’t even have my card to make those purchases 
    • Which of the following would you like to report?
      I did not authorize this transaction. I suspect fraud.

    • Which of the following would you like to report?
      I lost my card.

  • The store was supposed to refund me via Paypal but it’s been days and I never received anything back 
    • Which of the following would you like to report?
      I made this purchase, but there is a problem and I need to dispute it.

    • Which of the following would you like to report?
      I cancelled or returned the merchandise or service and have not received the expected credit.

  • I paid my cell phone bill in the Verizon store, but I ended up getting charged a second time through an automatic payment 
    • Which of the following would you like to report?
      I made this purchase, but there is a problem and I need to dispute it.

    • Which of the following would you like to report?
      I was charged more than once.

  • The store stated they never received the funds from my account but I was charged anyway for a new couch, the couch was never delivered 
    • Which of the following would you like to report?
      I made this purchase, but there is a problem and I need to dispute it.

    • Which of the following would you like to report?
      I haven't received merchandise or a service I purchased.

  • Bought Pokemon cards from a local pawnshop, they are all fake but the pawnshop won’t accept my return 
    • Which of the following would you like to report?
      I made this purchase, but there is a problem and I need to dispute it.

    • Which of the following would you like to report?
      I am dissatisfied with the merchandise or a service I received.

  • I canceled my gym membership in person but Planet Fitness keeps charging me 
    • Which of the following would you like to report?
      I made this purchase, but there is a problem and I need to dispute it.

    • Which of the following would you like to report?
      I have an issue with a recurring transaction on my account. 

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