...

This correspondence is to confirm that we have completed our investigation of the dispute received from you on <ContactDate> the following transaction(s):

<Transaction Grid - Partial Deny>

We have determined that the amount of the dispute was incorrect and have adjusted it as shown above.

<Permanent Credit>
<Provisional Credit Reversed>

We will continue with our investigation and notify you of the outcome.

Sample 1

This correspondence is to confirm that we have completed our investigation of the dispute received from you on 11/5/2019 the following transaction(s):

We have determined that the amount of the dispute was incorrect and have adjusted it as shown above.<Permanent Credit>
<Provisional Credit Reversed>

We will continue with our investigation and notify you of the outcome.