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Sent when a dispute is partially denied (the dispute amount is adjusted down) and the reason selected is "Merchant Issued Credit", the following letter is generated. If a provisional credit has been issued, notice of the reversal, and any applicable disclaimer(s), are included.
Content
This correspondence is in reference to a dispute we received from you on <ContactDate> regarding the following transaction(s):
The merchant(s) have issued you the following credit(s):
Based on this new information we have adjusted the dispute amount as shown above.
<ProvisionalCreditPartiallyReversed>
We will continue with our investigation and notify you of the outcome.
Content
<Transaction Grid - Partial Deny>
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We have determined that the amount of the dispute was incorrect and have adjusted it The merchant(s) have issued you the following credit(s):
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Based on this new information we have adjusted the dispute amount as shown above.
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We have determined that the amount of the dispute was incorrect and have adjusted it The merchant(s) have issued you the following credit(s):
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Based on this new information we have adjusted the dispute amount as shown above.
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