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| The print channel template is applied when a letter is transmitted to a print service, such as Lob. Elements of the letter may be absent or rearranged to adhere to the service specifications. See individual letters for additional samples. |
Template
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Date: 3/1/2018
RE: Case 1903010008C for account ending in 1234Dear John, <Print Header>
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This correspondence is to confirm that we received a dispute from you on 3/1/2018 totaling $397.00 for the following transactions:
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- To prevent any additional activity, your account has been closed and we have opened a new account with a different account number. Your new card(s) should arrive in 7-10 days.
- We have issued you a provisional credit in the amount of $397.00 while we investigate your claim. You will have full use of the funds during our investigation.
- Please keep in mind that our investigation can take up to 90 days to complete.
If you have any questions, please feel free to call us at 1-888-829-1928.
Thank you for being a Quavo customer.
Sincerely,
Card Operations
© 2019 Quavo, Inc. All rights reserved. Quavo and the Quavo logo are service marks of Quavo, Inc.
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