Print Channel Template
Overview
The print channel template is applied when a letter is transmitted to a print service, such as Lob. Elements of the letter may be absent or rearranged to adhere to the service specifications. See individual letters for additional samples.
Template
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Sample
Steve Rogers Date: 07/03/2024 Dear Steve,
123 Mockingbird Way
Sacramento, CA 94203
RE: Case 2407030001C for account ending in 1234
We received a dispute from you on 07/03/2024 totaling $397.00, including the following transactions:
Date Description Amount Disputed Amount 06/22/2024 WWW.CAREMARK.COM 888-892-7227 IL $200.00 $200.00 06/23/2024 AMAZON.COM AMZN.COM/BILL107 $197.00 $197.00
What Happens Next We have issued you a provisional credit in the amount of $397.00 while we investigate your claim. You will have full use of these funds while we complete our research. If, at the conclusion of our investigation, the merchant credits your account, or we find that an error did not occur, we will notify you and we will reverse the provisional credit from your account. Please keep in mind that our investigation can take up to 2 complete billing cycles to complete.
Thank you for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us. If we can be of further assistance, please contact Card Operations at (800) 555-0199. Sincerely, Card Operations © 2019 Quavo, Inc. All rights reserved. Quavo and the Quavo logo are service marks of Quavo, Inc.