Conditions

An issuer may initiate a dispute under dispute condition 13.2: Cancelled Recurring Transaction for the following reasons:

Either:

• The cardholder withdrew permission to charge the account for a recurring transaction or, in the Europe region, an installment transaction.
• The acquirer or merchant received notification that, before the transaction was processed, the cardholder’s account was closed or, in the Europe region, facilities were withdrawn or the cardholder deceased.

Dependencies

• The dispute amount is limited to the unused portion of the service or merchandise.