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Overview

Excerpt
This decision table determines if, and how, the Read New Correspondence flow is executed when triggered.

      

    

Actions

Action

Description

AUTOCall available integration for retrieving Execute a system activity to handle the new correspondence.
MANUALGenerate a manual assignment for a user to review the new correspondence.
SKIPThis action will have the effect of ignoring the entire workflow

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Base Configuration

Condition

Action

Reason
Case is lockedAutoRetry
OtherwiseManual


Referenced From

Stagil incoming links macro


Page Properties


Rule(s)ReadNewCorrPreConditions