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Overview

Excerpt
This decision table determines if, and how, the Read New Correspondence flow is executed when triggered.

      

    

Actions

Action

Description

AUTOExecute a system activity to handle the new correspondence
MANUALGenerate a manual assignment for a user to review the new correspondence.
SKIPThis action will have the effect of ignoring the entire workflow

  

Base Configuration

Condition

Action

Reason
Case is lockedAutoRetry
OtherwiseManual


Referenced From

Stagil incoming links macro


Page Properties


Rule(s)ReadNewCorrPreConditions