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Description


Excerpt

When Provisional Credit is set to Pend and additional research is needed to make the decision.


Details

The research can be marked as complete or other actions can check Check for merchant credit or deny disputeMerchant Credit or Deny Dispute.

SLA

Goal: 5 Days; Urgency +5

Deadline 10 Days; Urgency +5

Work QueuePendingEvaluation
Work Group

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