Internal Research
- Nick Facca
- Kristafanie Somers
- Devan Robertson
Owned by Nick Facca
| Description | When Provisional Credit is set to Pend and additional research is needed to make the decision. |
| Details | The research can be marked as complete or other actions can Check for Merchant Credit or Deny Dispute.
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| SLA | Goal: 5 Days; Urgency +5 Deadline 10 Days; Urgency +5 |
| Work Queue | PendingEvaluation |
| Work Group | Default |
