Deny All

Overview

The Deny All action available in the Investigation step allows the user to deny all disputed transactions. See Deny for more information.

Deny for Merchant Credit

The Merchant Credit denial reason is not available from this bulk action. To deny for provisional credit, select Other Actions > Deny from each individual dispute that you wish to deny.

First-Party Fraud

When a fraud dispute is denied due to No Error, the question "Do you suspect first-party fraud?" requires the user to select an answer from the drop-down. The response will be included in the dispute data and does not impact the claim.