Conditions
The cardholder contacted the issuer claiming that the cardholder canceled the timeshare or similar provision of services within the Mastercard time frame, regardless of the contractual terms.
...
- A cardholder letter, email, message, or completed Dispute Resolution Form describing the cardholder’s complaint in sufficient detail to enable all parties to understand the dispute.
- The messageText field must include the value "TIMESHARE" (When this recovery option is used, the system will automatically pass this value).
Validations
None
Related Questionnaires
Mastercard Questionnaire - Cancelled or Returned Merchandise or Service