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Old Version 3

changes.mady.by.user Geordie Connell

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New Version 4

changes.mady.by.user Devan Robertson

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Page Properties


Description


Excerpt

This When Recovery Delay is enabled, this assignment is displayed within the Pend Disposition Case Flow to instruct the user what the system is pending for. The user while the pend is active.


Details


Multiexcerpt
MultiExcerptNameActions

Evaluate Pend Disposition Case

The user is shown for what the system is pending.

Cancel Pend Disposition Case

The user can cancel the pend and resume the .


SLA

Goal: 1 Hour

Deadline: 72 Hours

Work QueuePendDispositionCase
Work Group

Multiexcerpt include
MultiExcerptNamework_group
PageWithExcerptPendDispositionCase


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