Pend Disposition Case

Description

When Recovery Delay is enabled, this assignment is displayed while the delay is active.

Details

Evaluate Pend Disposition Case

The user is shown for what the system is pending.

Cancel Pend Disposition Case

The user canĀ cancel the pend and resume the Disposition Case flow.

SLA

Goal: 1 Hour

Deadline: 72 Hours

Work QueuePendDispositionCase
Work Group

Exceptions