Pend Disposition Case
- Geordie Connell
- Devan Robertson
Owned by Geordie Connell
Description | When Recovery Delay is enabled, this assignment is displayed while the delay is active. |
Details |
Evaluate Pend Disposition CaseThe user is shown for what the system is pending. Cancel Pend Disposition CaseThe user canĀ cancel the pend and resume the Disposition Case flow.
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SLA | Goal: 1 Hour Deadline: 72 Hours |
Work Queue | PendDispositionCase |
Work Group | Exceptions |