Timeframes
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Chargeback Reason
The Cardmember denies participation in a Transaction in which the merchant fails to obtain a physical or electronic Imprint of the Card.
Description
N/A
Conditions
The following conditions exist for Chargebacks processed under this ISO Code:
- Before filing this Chargeback, the Issuer must manually enter the fraud Transaction into the WFIS or electronically transmit it into the GNS Fraud Repository.
- For Final Chargeback - This Chargeback is only applicable if the First Chargeback was either a fraud type or one of the following:
- 4512 - Multiple Processing
- 4516 - Request for Support Not Fulfilled
- 4517 - Request for Support Illegible/Incomplete
- 4754 - Local Regulations/Legal Dispute
Timeframes
120 days from the Network Processing Date of the Presentment
Dependencies
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- Before filing this Chargeback, the Issuer must manually enter the fraud Transaction into the WFIS or electronically transmit it into the GNS Fraud Repository
- Merchant fails to obtain a physical or electronic Imprint of the Card
Validations
Validation | Value | Logic | Associated Rule(s) | |
---|---|---|---|---|
Within association window for submitting the chargeback | True | 120 days from the Network Processing Date of the Presentment | HasChargebackWindowExpired | |
Is Eligible for 4527 Multiple ROCs
| TrueFull magnetic stripe sent to the Issuer with the Authorization Request |
| Is4527EligibleCheck_A | |
A Magnetic Stripe Authorized Transaction | False | Card Data input mode Position 7 Input Mode = 2 | Is IsMagStripeTransaction_A | |
A Mail/Telephone/Internet Transaction. | False | Cardmember present, position 5Present = 2, 3 or S | IsMOTO_A | |
Is a Chip card | False | IsChipCard =TRUE | Is a Card present = Y or Z | |
A Digital Wallet Program Transaction. | False | Card present , position 6 = Y or Card present, position 6 = Z Is a Z | IsDigitalWalletTransaction_A | |
A Merchant-Presented Quick Response (MPQR) Transactions. | False | Card present , position 6 = XIs a Transactions= 8 AND Card Capture Capability Code = 7 | IsMPQRTransaction_A | |
A transactions to fund a Stored Value Digital Facility (SVDF). | False | MCC = 6540 | IsSDVFTransaction_A |
Related Questionnaires
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