Chargeback Reason

The Cardmember denies participation in a Transaction in which the merchant fails to obtain a physical or electronic Imprint of the Card.

Description

N/A

Conditions

The following conditions exist for Chargebacks processed under this ISO Code:

1. Before filing this Chargeback, the Issuer must manually enter the fraud Transaction into the WFIS or electronically transmit it into the GNS Fraud Repository.
2. For Final Chargeback - This Chargeback is only applicable if the First Chargeback was either a fraud type or one of the following:
   1. 4512 - Multiple Processing
   2. 4516 - Request for Support Not Fulfilled
   3. 4517 - Request for Support Illegible/Incomplete
   4. 4754 - Local Regulations/Legal Dispute

Timeframes

120 days from the Network Processing Date of the Presentment

Dependencies

• Before filing this Chargeback, the Issuer must manually enter the fraud Transaction into the WFIS or electronically transmit it into the GNS Fraud Repository
• Merchant fails to obtain a physical or electronic Imprint of the Card