Chargeback Reason

The Cardmember denies participation in one (1) or more suspect Transactions at the same merchant where the Cardmember had previously used his/her Card.

Description

The Cardmember acknowledges having transacted business with the merchant either in the past or during the same timeframe as when the suspect Transactions were created. The Cardmember further denies knowledge of the suspect Transactions themselves.

Conditions

The following conditions exist for Chargebacks processed under this ISO Code:

1. Before filing this Chargeback, the Issuer must manually enter the fraud Transaction into the WFIS or electronically transmit it into the GNS Fraud Repository.
2. For Final Chargeback - This Chargeback is only applicable if the First Chargeback was either a fraud type or one of the following:
   1. 4512 - Multiple Processing
   2. 4516 - Request for Support Not Fulfilled
   3. 4517 - Request for Support Illegible/Incomplete
   4. 4754 - Local Regulations/Legal Dispute

Timeframes

120 days from the Network Processing Date of the Presentment

Dependencies

• Before filing this Chargeback, the Issuer must manually enter the fraud Transaction into the WFIS or electronically transmit it into the GNS Fraud Repository