Multiple ROCs (4534)
- Suzanne Johnson
- Jacob Harris
Owned by Suzanne Johnson
Chargeback Reason
The Cardmember denies participation in one (1) or more suspect Transactions at the same merchant where the Cardmember had previously used his/her Card.
Description
The Cardmember acknowledges having transacted business with the merchant either in the past or during the same timeframe as when the suspect Transactions were created. The Cardmember further denies knowledge of the suspect Transactions themselves.
Conditions
The following conditions exist for Chargebacks processed under this ISO Code:
- Before filing this Chargeback, the Issuer must manually enter the fraud Transaction into the WFIS or electronically transmit it into the GNS Fraud Repository.
- For Final Chargeback - This Chargeback is only applicable if the First Chargeback was either a fraud type or one of the following:
- 4512 - Multiple Processing
- 4516 - Request for Support Not Fulfilled
- 4517 - Request for Support Illegible/Incomplete
- 4754 - Local Regulations/Legal Dispute
Timeframes
120 days from the Network Processing Date of the Presentment
Dependencies
- Before filing this Chargeback, the Issuer must manually enter the fraud Transaction into the WFIS or electronically transmit it into the GNS Fraud Repository
Validations
| Validation | Value | Logic | Associated Rule(s) |
|---|---|---|---|
| Within association window for submitting the chargeback | True | 120 days from the Network Processing Date of the Presentment | HasChargebackWindowExpired |
Is Eligible for 4534 Multiple ROCs
| True |
| Is4534EligibleCheck_A |
| Purchases in separate store departments | False | TBD | |
| A Recurring Billing Transaction | False | Cardmember present = 9 | IsRecurringBillingTransaction_A |
| A Advance Deposit or Payment | False | Lodging special program code = 3 | IsAdvanceDepositorPayment_A |
| A Delayed Charge | False | Lodging special program code = 4 | IsDelayedBillingCharges_A |
| Is Carrier passenger policy Charges | False | TBD | |
| A Merchant-Presented Quick Response (MPQR) Transactions. | False | Card present = 8Â AND Card Capture Capability Code = 7 | IsMPQRTransaction_A |