Zelle Recovery Strategy
Overview
When an Zelle transaction is disputed, this strategy is enabled. When enabled, the following recovery options are available.
Recovery Options
In addition to the recovery options mentioned here, users have the option of pursuing a Good Faith request via the Pend option menu. Once a response is received, a user may return to recovery to process a recovery option.Option Applicability Only available for unduly enriched disputes (disputes on credit transactions). Zelle Return Only available for disputes on debit transactions.