MorphMorph

ACH Recovery Strategy

Owned by Geordie Connell
Last updated: Aug 07, 2023 by Devan Robertson

Overview

When an ACH transaction is disputed, this strategy is enabled.  When enabled, the following recovery options are available.

Recovery Options

OptionApplicability

ACH Return Codes

Only available for unduly enriched disputes (disputes on credit transactions).
Missing DepositOnly available for disputes on debit transactions.

In addition to the recovery options mentioned here, users have the option of pursuing a Good Faith request via the Pend option menu.  Once a response is received, a user may return to recovery to process a recovery option.