MorphMorph

Barcode Recovery Strategy

Overview

When a barcode transaction is disputed, this strategy is enabled.  When enabled, the following recovery options are available.

Recovery Options

Option

Accessibility

Option

Accessibility

Final Investigation

Barcode disputes, which can only be debits, route to Final Investigation for resolution processing.

In addition to the recovery options mentioned here, users have the option of pursuing a Good Faith request via the Pend option menu.  Once a response is received, a user may return to recovery to process a recovery option.