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Credit/Debit Presentment Error (4752)
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Credit/Debit Presentment Error (4752)

Owned by Suzanne Johnson
Last updated: Jun 09, 2021 by Devan Robertson

Chargeback Reason

Credit Transaction sent as debit, or debit Transaction sent as Credit.

Description

A Credit Transaction appeared as a debit on the Cardmember's statement (or vice versa).

Conditions

Chargeback amount is to be twice the original Transaction amount.

Timeframes

120 days from the Network Processing Date of the Presentment

Dependencies

Cardmember Documentation or Issuer Declaration that supports the Chargeback.

Validations

ValidationValueLogicAssociated Rule(s)
Within association window for submitting the chargebackTrue120 days from the Network Processing Date of the PresentmentHasChargebackWindowExpired

Is Eligible for 4752 Credit/Debit Presentment Error

  • Is Credit/Debit Presentment Error Claim Reason
  • Is a POS transaction
  • Transaction Amount > $25
True
  • Claim Reason = MerchantCreditCharged or MerchantChargeCredited AND
  • IsPOSTransaction_A = true AND
  • Transaction Amount > $25
Is4752EligibleCheck_A

Related Questionnaires

Amex Debit Instead of Credit Questionnaire

Amex Credit Instead of Charge Questionnaire