/
American Express Inbound Compliance

American Express Inbound Compliance

When a good faith request from the acquirer is declined, the acquirer may resort to a compliance case filing with American Express.  When this happens, a user will record the action in the Pending Inbound Good Faith Response assignment that is displayed while a response is awaited to a declined inbound good faith request.  When "Inbound Compliance" is recorded, this flow is executed.  A Process Inbound Compliance assignment is generated, which prompts the user to accept or decline the case.  If the case is accepted, accounting is executed to reflect settlement accounting, which sends funds back to the acquirer and then the Final Investigation Flow flow is executed.  If the case is declined, the Pending Association Ruling flow is executed to await a ruling from American Express.

Rule(s)AmexInboundCompliance

Related content

Amex Arbitration
Amex Arbitration
More like this
American Express Inbound Good Faith
American Express Inbound Good Faith
More like this
Mastercard Compliance
Mastercard Compliance
More like this
American Pending Inbound Good Faith Response
American Pending Inbound Good Faith Response
More like this
American Pending Final Chargeback Response
American Pending Final Chargeback Response
More like this
American Express Pending Chargeback Response
American Express Pending Chargeback Response
More like this