This assignment is generated when inbound compliance is received from the acquirer in the American Express recovery flow. It prompts the user to accept liability or decline and pursue a ruling by American Express.
Details
Process Inbound Compliance
This primary flow action prompts the user to select one of the following actions.
Accept - This will accept liability for the dispute and result in a either a denial or loss.
Decline - This will reject the request and pursue a ruling from American Express.
