Conditions

An Issuer may initiate a dispute under dispute condition 10.3: Other Fraud – Card-Present environment for the following reason:

• Cardholder denies authorization of or participation in a key-entered or unattended transaction conducted in a card-present environment.

Time Limit

120 calendar days from the Transaction Processing Date

Dependencies

• Fraud report

• Certification that the Cardholder denies authorization of or participation in the Transaction

Related Questionnaires

Fraud Questionnaires