Other Fraud Card Absent Environment 10.4

Conditions

An Issuer may initiate a Dispute under Dispute Condition 10.4: Other Fraud – Card-Absent Environment for the following reason:

  • Cardholder denies authorization of or participation in a transaction conducted in a card-absent environment.

Time Limit

120 calendar days from the Transaction Processing Date

Dependencies

  • Fraud report
  • Certification that the Cardholder denies authorization of or participation in the Transaction

Related Questionnaires

Fraud Questionnaire