Visa Recovery Option Defaults

Dispute Category	Claim Reason	Reason Code	Recovery Rule
Processing Error	Merchant Duplicate	Duplicate Processing or Paid by Other Means 12.6	DCC12-6
Processing Error	Merchant Incorrect Amt	Incorrect Amount (12.5)	DCC12-5
Processing Error	Merchant Credit Incorrect Amt	Incorrect Amount (12.5)	DCC12-5
Processing Error	Merchant Credit Charged	Incorrect Transaction Code 12.2	DCC12-2
Processing Error	Merchant Charge Credited	Incorrect Transaction Code 12.2	DCC12-2
Processing Error	Merchant Late Presentment	Late Presentment 12.1	DCC12-1
Processing Error	Merchant Invalid Data	Invalid Data 12.7	DCC12-7
Processing Error	Merchant Incorrect Currency	Incorrect Currency 12.3	DCC12-3
Processing Error	Merchant Incorrect Account Number	Incorrect Account Number (12.4)	DCC12-4
Processing Error	Merchant Paid Other Means	Duplicate Processing or Paid by Other Means 12.6	DCC12-6
Processing Error	Late Presentment	Late Presentment 12.1	DCC12-1
Consumer Dispute	Merchant Not Provided	Merchandise or Services Not Received (13.1)	DCC13-1
Consumer Dispute	Merchant Recurring	Cancelled Recurring Transaction 13.2	DCC13-2
Consumer Dispute	Merchant Not As Described	Not as Described or Defective Merchandise (13.3)	DCC13-3
Consumer Dispute	Merchant Damaged Defective	Not as Described or Defective Merchandise (13.3)	DCC13-3
Consumer Dispute	Merchant Quality	Not as Described or Defective Merchandise (13.3)	DCC13-3
Consumer Dispute	Merchant Counterfeit	Counterfeit Merchandise 13.4	DCC13-4
Consumer Dispute	Merchant Terms	Misrepresentation (13.5)	DCC13-5
Consumer Dispute	Merchant Credit Not Processed	Credit Not Processed 13.6	DCC13-6
Consumer Dispute	Merchant Credit Not Issued	Cancelled Merchandise or Services 13.7	DCC13-7
Consumer Dispute	ATM Par	Non-Receipt of Cash or Load Transaction Value (13.9)	DCC13-9

Rule(s)

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