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Chargeback Reason

A Cardmember selected the merchant’s option to process Recurring Billing Transactions on the Card and the Cardmember revoked their consent to process Recurring Billing Transactions from the merchant on their Card.

Description

The Issuer may charge back a Transaction using this Chargeback ISO code when a Recurring Billing merchant submits Recurring Billing Transactions subsequent to:

...

ValidationValueLogicAssociated Rule(s)
Within association window for submitting the chargebackTrue120 days from the Network Processing Date of the Presentment of the recurring Transaction under dispute.HasChargebackWindowExpired

Is Eligible for 4544 Cancellation of Recurring Goods/Services

  • Is Credit Not Processed Claim Reason
  • Is a POS transaction
  • Transaction Amount > $25
  • Is a recurring billing transaction
True
  • Claim Reason = MerchantRecurring AND
  • IsPOSTransaction_A = true AND
  • Transaction Amount > $25 AND
  • Cardmember present = 9
Is4544EligibleCheck_A
A Card Present TransactionFalseCard present = 1 IsCardPresent_A
A Merchant-Presented Quick Response (MPQR) Transactions.False

Card present = 8 AND

Card Capture Capability Code = 7

IsMPQRTransaction_A

Related Questionnaires

Amex Cancelled Recurring Questionnaire