Description |
Excerpt |
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When email or print mail transmitted via an integrated service, like our Lob integration, is returned as "not deliverable", a Review Undelivered Correspondence assignment is created. |
| Details | This assignment prompts the user to review the correspondence and attempt to transmit it again via an alternate channel and/or address. Alternatively, the user may cancel the letter. | SLA | None | Work Queue | NewCorrespondence | Work Group | Multiexcerpt include |
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MultiExcerptName | work_group |
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PageWithExcerpt | NewCorrespondenceException |
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