I authorized a transaction, but it is missing.

• I am missing a direct deposit.

  • Who sent the direct deposit?

  • What was the exact amount you were expecting to receive?

  • What was the date of this direct deposit?

  • Do you know which account number this deposit was sent to?

    • What is the account number that the direct deposit was sent to?

  • Do you have the transaction trace number?

    • What is the trace number?