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| Setting | Description | Read Only? | Ticket Required? |
|---|---|---|---|
| Interest Calculation Method | Calculate interest using Simple or Compound formula? | Yes | |
| Interest Day Convention | 365, 360 days | Yes | |
| Interest Maintenance Timing | Should Interest Maintenance be executed Immediately or post-Enrichment? | Yes | |
| Interest Refund Timing | Should Interest Refund Accounting be executed Immediately or during Final Processing? | Yes | |
| Dispute Status Maintenance | Enable Dispute Status Maintenance for adding and removing disputed amounts from dispute status. | Yes | |
| Dispute Status Maintenance Timing | Should the amount in dispute be removed after Final Processing or after Provisional Credit Investigation? | Yes |
Recovery
The following options are available for customizing recovery rules.
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Denial Configuration |
| Setting Name | Description | Read Only? |
|---|---|---|
| Deny Reasons | Lists available deny reasons and their applicability to Claim types. Some reasons can be disabled so that they are not available for use. | Yes |
| Denial Commentary | Require commentary when a user denies one, or more, disputes? | Yes |
| Deny Justifications | When enabled, deny justifications can be configured to require users to select one, or more, specific justifications for a "No Error" deny decision. These justifications are fully configurable by transaction type and fraud/non-fraud and allow the user to provide additional context to the accountholder via the resolution letter. The following "applicable to" options are supported:
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