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QPS-9585: Preventing Merge of Dispute Denial Letters with Different Deny Debit Dates |
Overview:Resolved an issue where letters with multiple deny debit dates and the same dispute denial reason could merge and be sent as one letter with a single deny debit date. Now, if the deny debit dates don't match, the letters won't merge. How it works:The fix ensures that when multiple disputes with different Deny Debit Dates are denied, the letters associated with them won't merge. Previously, letters were merging despite having different Deny Debit Dates. |
QPS-9810: Date Display Issue in External Case Status |
Overview:Resolved an issue where the PC Date was not displaying correctly in the External Case Status Widget. Prior to this fix, the PC date could be displayed as 1/1/70 when PC had not been issued on the claim. Additionally, the PC date and other dates could be displayed as one day later. This fix ensures that the dates displayed on the External Case Status widget reflect the same dates displayed in QFD back office. How it works:The PC date displayed in the back office is showing a day earlier than what is being displayed in External Case Status widget. |
QPS-10015: Improved Display of Fees in RefundFeeReview Assignment |
Overview:Updated the Completed Actions section of Fees to show each individual fee reviewed, and what action was taken. How it works:The fix ensures that fees reviewed in the RefundFeeReview assignment are properly displayed when the Completed Actions are expanded. This includes showing the Fee Action, Fee Description, Fee Date, Fee Amount, and Associated Dispute. |
QPS-10324: Bulk Action at Authorization Review Allows Duplicate |
Overview:Resolved an issue where if a user performed a Bulk Action at when reviewing an authorization posting, users were able to apply the same posted transaction to multiple disputes. This fix ensures that once a posted transaction is matched to an authorization the posted transaction is not matchable to other disputes. How it works:When a user performs a bulk action for Auth Review and selects a posted transaction applied to a dispute, attempting to select the same transaction on another dispute triggers an error message: "This transaction was already selected for a different dispute. Please complete the current action first." |
QPS-10414: Denial Letters - Fee Rebill Verbiage |
Overview:Updated verbiage in denial letters to advise of fee rebill when functionality is enabled. How it works:The fix ensures that denial messages for claims with Provisional Credit include notice of fee rebilling, if applicable. The Correspondence ProvisionalCreditReversed paragraph now specifies the adjustment of provisional credit and fee reversal. This change doesn't affect denial for Merchant Credit. |