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  1. Click the Write Off Approval button.

    Expand
    titleClick here to see the expanded assignment...


  2. Review the Write Off Explanation.

  3. Determine which action should be taken by making a selection under the Decision drop-down:
    • Approve - This option approves the write off, which will kick off the lettering and Accounting adjustments.
    • Deny - This option denies the write off, which will move the claim back into the assignment flow. The assignment will not route back to the original user.
      • Comments will need to be added for why the write off is being denied.



  4. Click the Apply button.

  5. Click the Process Actions button.

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  1. Click the Deny Approval button.

    Expand
    titleClick here to see the expanded assignment...


  2. Review the Reason for Denial.

  3. Determine which action should be taken by making a selection under the Decision drop-down:
    • Approve - This option approves the denial, which will kick off the lettering and Accounting adjustments.
    • Deny - This option denies the denial, which will move the claim back into the assignment flow. The assignment will not route back to the original user.
      • A Deny Approval Denied Reason will need to be selected from the drop-down.
      • Comments will need to be added.



  4. Click the Apply button.

  5. Click the Process Actions button.

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  1. Click the Provisional Credit Approval button.

    Expand
    titleClick here to see the expanded assignment...


  2. Review the details provided.

  3. Determine which action should be taken by making a selection under the Decision drop-down:
    • Approve - This option approves the provisional credit, which will kick off the lettering and Accounting adjustments.
    • Deny - This option denies the provisional credit, which will move the claim back into the assignment flow. The assignment will not route back to the original user.
      • Comments will need to be added.

  4. Click the Apply button.

  5. Click the Process Actions button.