| Stage | Analyze |
| Node | Decision Approval |
| Assignment | Approval Level |
The Approval Level assignment is is generated when a claim is written off, denied, or granted provisional credit and the claim or dispute is above the threshold limits set in a client’s configuration. When the configuration is enabled, a decision that requires approval is suspended until the approval assignment is worked by a manager.
How to complete the Approval Level assignment for Write Off Approval
Click the Write Off Approval button.
- Review the Write Off Explanation.
- Determine which action should be taken by making a selection under the Decision drop-down:
- Approve - This option approves the write off, which will kick off the lettering and Accounting adjustments.
- Deny - This option denies the write off, which will move the claim back into the assignment flow.
Comments will need to be added for why the write off is being denied.
- Click the Apply button.
- Click the Process Actions button.
How to complete the Approval Level assignment for Deny Approval
Click the Deny Approval button.
- Review the Reason for Denial.
- Determine which action should be taken by making a selection under the Decision drop-down:
- Approve - This option approves the denial, which will kick off the lettering and Accounting adjustments.
- Deny - This option denies the denial, which will move the claim back into the assignment flow.
- A Deny Approval Denied Reason will need to be selected from the drop-down.
Comments will need to be added.
- Click the Apply button.
- Click the Process Actions button.
How to complete the Approval Level assignment for Provisional Credit Approval
Click the Provisional Credit Approval button.
- Review the details provided.
- Determine which action should be taken by making a selection under the Decision drop-down:
- Approve - This option approves the provisional credit, which will kick off the lettering and Accounting adjustments.
- Deny - This option denies the provisional credit, which will move the claim back into the assignment flow.
Comments will need to be added.
- Click the Apply button.
- Click the Process Actions button.