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Page Properties

Name

RegDetails

Type

View

Description

Provides all fields that are applicable when evaluating regulatory compliance. Only includes disputes that are covered by regulatory rulesIncludes all claims, regardless of regulatory coverage. Regulatory deadlines are populated based on applied regulatory coverages. Actual values, such as when a provisional credit was executed or when an acknowledgement letter is sent are displayed, regardless of coverages applied. Use the Regulatory Coverage field to filter accordingly.

Data Category

Event Field/Column Name

Data Type

Description

Applicability

Sample Value

Notes

Key

TenantId

VARCHAR

Multiexcerpt include
MultiExcerptNameglossary_description
PageWithExcerptTenant ID
shouldDisplayInlineCommentsInIncludesfalse

ALWAYS

qvo-stg

Key

Tenant

VARCHAR

Multiexcerpt include macro
macro_uuid92aefef2-6d9d-4064-a29c-4aff6b6b5512
nameglossary_description
templateDataeJyLjgUAARUAuQ==
pageTenant
addpanelfalse

ALWAYS

Default

Key

ClientId

VARCHAR

Multiexcerpt include
MultiExcerptNameglossary_description
PageWithExcerptClient ID
shouldDisplayInlineCommentsInIncludesfalse

ALWAYS

Default

Key

Client

VARCHAR

Multiexcerpt include macro
macro_uuid92aefef2-6d9d-4064-a29c-4aff6b6b5512
nameglossary_description
templateDataeJyLjgUAARUAuQ==
pageClient
addpanelfalse

ALWAYS

Default

Claim Details

ClaimType

VARCHAR

Multiexcerpt include
MultiExcerptNameglossary_description
PageWithExcerptClaim Type
shouldDisplayInlineCommentsInIncludesfalse

CONDITIONAL

Card-Pinless

Claim Details

ClaimCategory

VARCHAR

Multiexcerpt include
MultiExcerptNameglossary_description
PageWithExcerptClaim Category
shouldDisplayInlineCommentsInIncludesfalse

CONDITIONAL

Fraud

Claim Details

ClaimReason

VARCHAR

Multiexcerpt include
MultiExcerptNameglossary_description
PageWithExcerptClaim Reason
shouldDisplayInlineCommentsInIncludesfalse

CONDITIONAL

Stolen

Compliance Details

RegulatoryCoverage

VARCHAR

Multiexcerpt include
macro_uuid5685cd1e-99c2-40db-9a77-74d274228986
MultiExcerptNameglossary_description
PageWithExcerptClaim Reason
shouldDisplayInlineCommentsInIncludesfalse

CONDITIONAL

Reg E

Card Details

BIN

VARCHAR

Multiexcerpt include
MultiExcerptNameglossary_description
PageWithExcerptBIN
shouldDisplayInlineCommentsInIncludesfalse

CONDITIONAL

412356, 41235678

Transaction Details

TransactionType

VARCHAR

Multiexcerpt include macro
macro_uuid3195254b-6a01-4d6a-9f3d-3dfe0f7f14a1
nameglossary_description
templateDataeJyLjgUAARUAuQ==
pageTransaction Type
addpanelfalse

ALWAYS

ATM

Transaction Details

Network

VARCHAR

Multiexcerpt include
MultiExcerptNameglossary_description
PageWithExcerptNetwork
shouldDisplayInlineCommentsInIncludesfalse

CONDITIONAL

Mastercard, Visa

Key

ClaimId

VARCHAR(32)

Multiexcerpt include
MultiExcerptNameglossary_description
PageWithExcerptClaim ID
shouldDisplayInlineCommentsInIncludesfalse

ALWAYS

2306060014C

Key

DisputeId

VARCHAR(32)

ALWAYS

2306060014D

Claim Details

ClaimStatus

VARCHAR(64)

Multiexcerpt include
MultiExcerptNameglossary_description
PageWithExcerptStatus Work
shouldDisplayInlineCommentsInIncludesfalse

ALWAYS

RESOLVED-PAID

Dispute Details

DisputeStatus

VARCHAR(64)

Multiexcerpt include
MultiExcerptNameglossary_description
PageWithExcerptStatus Work
shouldDisplayInlineCommentsInIncludesfalse

ALWAYS

RESOLVED-PAID

Dispute Details

Decision

VARCHAR(64)

Multiexcerpt include
MultiExcerptNameglossary_description
PageWithExcerptClaim Decision
shouldDisplayInlineCommentsInIncludesfalse

CONDITIONAL

Paid, Denied

Dispute Details

DenyReason

VARCHAR

Multiexcerpt include macro
macro_uuid2e92bee9-0ad2-4bd4-a47b-9c6aee2a8ac7
nameglossary_description
templateDataeJyLjgUAARUAuQ==
pageDeny Reason
addpanelfalse

CONDITIONAL

No Error

Dispute Details

ReassertionIndicator

BOOLEAN

Indicates if the dispute has been reopened.

CONDITIONAL

TRUE

Account Details

NextPaymentDate

DATE

Multiexcerpt include macro
macro_uuid72204997-50e9-4680-a193-0c407d81bc52
nameglossary_description
templateDataeJyLjgUAARUAuQ==
pageNext Payment Date
addpanelfalse

CONDITIONAL

2023-09-09

Only applicable when provided by the System of Record.

Account Details

AutopayEnrollmentIndicator

BOOLEAN

Multiexcerpt include macro
macro_uuidf0ba64e5-377f-4fe9-acd8-843a34e9e27a
nameglossary_description
templateDataeJyLjgUAARUAuQ==
pageAutopayment Enrollment
addpanelfalse

CONDITIONAL

TRUE

Only applicable when provided by the System of Record.

Account Details

StatementCycleDate

DATE

Multiexcerpt include macro
macro_uuidc2626421-c42a-4c1c-b51b-b47b35cdba9a
nameglossary_description
templateDataeJyLjgUAARUAuQ==
pageStatement Cycle Date
addpanelfalse

CONDITIONAL

2023-09-09

Only applicable when provided by the System of Record.

Dispute Details

CreateDate

DATE

Multiexcerpt include
macro_uuid45c8dff0-944f-4e53-8ee3-da245af4a176
templateDataeJyLjgUAARUAuQ==
MultiExcerptNameglossary_description
addpanelfalse
PageWithExcerptCREATEDATETIME

CONDITIONAL

2023-09-09

Claim Details

ContactDate

DATE

Multiexcerpt include
macro_uuidd99ef6b8-ca27-4139-8c27-79c2824a1215
templateDataeJyLjgUAARUAuQ==
MultiExcerptNameglossary_description
addpanelfalse
PageWithExcerptCustomer Contact Date

CONDITIONAL

2023-09-09

Compliance Details

InvestigationDate

TIMESTAMP_NTZ(9)

Multiexcerpt include
MultiExcerptNameglossary_description
PageWithExcerptInvestigation Completed Date
shouldDisplayInlineCommentsInIncludesfalse

CONDITIONAL

2023-09-09 21:00:00

Correspondence Details

AcknowledgementLetterDate

TIMESTAMP_NTZ(9)

Datetime that the acknowledgement (confirmation) letter was mailed.

CONDITIONAL

2023-09-09 21:00:00

Compliance Details

AcknowledgementDeadline

TIMESTAMP_NTZ(9)

Date that the claim must be acknowledged, where required.

CONDITIONAL

2023-09-09

Only applicable to claims covered by Regulation Z.

Compliance Details

PC1020

Number

Indicates whether a 10 business day or 20 business day PC requirement is applied based on the proximity of disputed transaction dates to account open date.

CONDITIONAL

10, 20

Only applicable to claims covered by Regulation E.

Compliance Details

PCDeadline

DATE

Calculated date that indicates the date that a dispute must be resolved or granted provisional credit.

CONDITIONAL

2023-09-09

Only applicable to Regulation E.

Compliance Details

WitholdingDeadline

DATE

Calculated date that a provisional credit or dispute status must be applied to a dispute in order to prevent a billing attempt by debiting a disputed amount via automatic payment.

CONDITIONAL

2023-09-09

Only applicable to Regulation Z.

Accounting Details

PCDate

TIMESTAMP_NTZ(9)

Datetime that a provisional credit accounting entry was executed.

CONDITIONAL

2023-09-09 21:00:00

Only applicable when provisional credit accounting has been executed.

Accounting Details

PCAmount

NUMBER

Amount of provisional credit accounting entry was executed.

CONDITIONAL

123.45

Only applicable when provisional credit accounting has been executed.

Correspondence Details

PCLetterDate

TIMESTAMP_NTZ(9)

Datetime that notification of provisional credit was mailed.

CONDITIONAL

2023-09-09 21:00:00

Only applicable when provisional credit letter has been mailed.

Dispute Details

DisputeStatusDate

TIMESTAMP_NTZ(9)

Datetime that a dispute was placed in dispute status via Account Maintenance.

CONDITIONAL

2023-09-09 21:00:00

Only applicable to Regulation Z.

Compliance Details

ResolutionDeadline

DATE

Multiexcerpt include macro
macro_uuid027fa8ef-0adf-4d64-8d22-eb934d764d70
nameglossary_description
templateDataeJyLjgUAARUAuQ==
pageRegulatory Resolution Deadline
addpanelfalse

ALWAYS

2023-09-09

Dispute Details

ResolutionDate

TIMESTAMP_NTZ(9)

Multiexcerpt include
MultiExcerptNameglossary_description
PageWithExcerptResolution Date
shouldDisplayInlineCommentsInIncludesfalse

CONDITIONAL

2023-09-09 21:00:00

Only applicable when the dispute has been resolved.

Accounting Details

FinalCreditDate

TIMESTAMP_NTZ(9)

Datetime that a final credit was executed via one of the following accounting entries: ‘Final Credit’, ‘Undue Enrichment Recovery (AccountHolder)’, ‘Write Off’.

CONDITIONAL

2023-09-09 21:00:00

Only applicable when a final credit has been executed.

Accounting Details

FinalCreditAmount

NUMBER

Amount of final credit via one of the following accounting entries: ‘Final Credit’, ‘Undue Enrichment Recovery (AccountHolder)’, ‘Write Off’.

CONDITIONAL

123.45

Only applicable when a final credit has been executed.

Correspondence Details

ResolutionLetterDate

TIMESTAMP_NTZ(9)

Datetime that a Paid or Denied letter was mailed.

CONDITIONAL

2023-09-09 21:00:00

Only applicable when a resolution letter has been mailed.

Accounting Details

DenyDebitDate

TIMESTAMP_NTZ(9)

Datetime that a credit reversal was executed via one of the following accounting entries: ‘Deny Dispute', ‘Final Credit Reversal’.

CONDITIONAL

2023-09-09 21:00:00

Only applicable when deny debit accounting has been executed.

Accounting Details

DenyDebitAmount

NUMBER

Amount of credit reversal via one of the following accounting entries: ‘Deny Dispute', ‘Final Credit Reversal’.

CONDITIONAL

123.45

Only applicable when deny debit accounting has been executed.