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- Cardmember attempted to resolve with merchant
Related Questionnaires
Amex Not As Described Questionnaire
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| Excerpt |
|---|
| hidden | true |
|---|
| name | Validations |
|---|
|
| Validation | Value | Logic | Associated Rule(s) |
|---|
| Within association window for submitting the chargeback | True | See timeframes | HasChargebackWindowExpired | Is Eligible for 4553 Not as Described or Defective Merchandise - Is Not as Described or Defective Merchandise Claim Reason
- Is a POS transaction
- Transaction Amount > $25
| True | - Claim Reason = MerchantDamagedDefective, MerchantQuality, MerchantNotAsDescribed AND
- IsPOSTransaction_A = true AND
- Transaction Amount > $25
| Is4553EligibleCheck_A | | A transactions to fund a Stored Value Digital Facility (SVDF). | False | MCC = 6540 | IsSDVFTransaction_A |
|
