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Page Properties


PendDispositionCase
Description


Excerpt

When Recovery Delay is enabled, this assignment is displayed while the delay is active.


DetailsWork QueueWork Group
Multiexcerpt include
MultiExcerptNamework_group
PageWithExcerpt


Multiexcerpt
MultiExcerptNameActions

Provide additional details about the assignment, such as other actions that are available to the user.

SLA

Evaluate Pend Disposition Case

The user is shown for what the system is pending.

Cancel Pend Disposition Case

The user can cancel the pend and resume the .


SLA

Goal: 1 Hour

Deadline: 72 Hours

Work QueuePendDispositionCase
Work Group

Exceptions