After executing the retrieval request, this assignment is generated in the Disposition step while awaiting a response.
Details
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Actions
Provide additional details about the assignment, such as other actions that are available to the user.
SLA
Work Queue
Response Received
This primary flow action prompts the user to manually inform the system that we have received a response in regards to the retrieval request.
No Response Received
This optional flow action is available via the Other Actions menu. It manually informs the system that we not have received a response in regards to the retrieval request.
Check for Merchant Credit
This optional flow action is available via the Other Actions menu. See for details.