American Express Pending Retrieval Request Response

After executing the retrieval request, this assignment is generated in the Disposition step while awaiting a response.

Response Received

This primary flow action prompts the user to manually inform the system that we have received a response in regards to the retrieval request.

No Response Received

This optional flow action is available via the Other Actions menu. It manually informs the system that we not have received a response in regards to the retrieval request.

Check for Merchant Credit

This optional flow action is available via the Other Actions menu.  See Merchant Credits for details.

Pending