| Page Properties |
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Description | | Excerpt |
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When a document is required and a document with the attachment category "Supporting Documentation" has been attached to the case, this assignment is displayed and prompts a user to review the provided documents. |
| Details | This system assignment is associated with a 10 calendar day SLA. When the SLA expires, the assignment will auto-resolve and the flow will resume. While active, the following options are available to the user. | Multiexcerpt include |
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| macro_uuid | b26643d4-0488-4fc1-a52a-352e2b64e79f |
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| MultiExcerptName | AttachmentInfo |
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| PageWithExcerpt | Customer Documentation |
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| SLA | Deadline: 10 days | Assignment Group | Daily Maintenance |
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Some claim reasons require documentation in order to move forward based on configurations and Association rules. These claims will reflect the Documentation node and the Review Documents assignment. Review the list of documents here.
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