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Description

Excerpt
When email or print mail transmitted via an integrated service, like our Lob integration, is returned as

"undeliverable

"not deliverable", a Review Undelivered Correspondence assignment is created.

Assignment Group

Daily Maintenance

Overview

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When the status of a correspondence items sent via the print channel is "Returned", this assignment prompts assignment prompts the user to review the correspondence and attempt to transmit it again via an alternate channel and/or address.  Alternatively, the user may cancel the letter.Work Queue: NewCorrespondence

Other Actions

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Cancel Letter

Resolve the workflow by cancelling the letter submission.