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When an RTP transaction is disputed, this strategy is enabled. When enabled, the following recovery options are available.
Recovery Options
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Zelle Debit
| Only available for unduly enriched disputes (disputes on credit transactions). |
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| | Only available for disputes on debit transactions. |
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In addition to the recovery options mentioned here, users have the option of pursuing a Good Faith request via the Pend option menu. Once a response is received, a user may return to recovery to process a recovery option.
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