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Comment: draw.io diagram "Process Liability" edited

Overview

When all available recovery options have been exhausted, or no recovery options are available, this flow is executed.  The calling flow may pass a liability decision from a previous user assignment or system decision.  If not, the Final Investigation assignment is generated to prompt a user to make the decision. Multiexcerpt includeMultiExcerptNameActionsPageWithExcerptFinal Investigation Assignment

Actions

Users can write off or deny the dispute. If available, users can choose to Pursue Recovery from the Other Actions menu.

When a liability decision is set, the action is recorded in the Recovery Action History and the appropriate flow is executed for additional processing.

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Page Properties

Rule(s)

ProcessLiability

References

Stagil incoming links macro

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