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Final Investigation

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Overview

When all available recovery options have been exhausted, or no recovery options are available, this flow is executed.  The calling flow may pass a liability decision from a previous user assignment or system decision.  If not, the Final Investigation assignment is generated to prompt a user to make the decision.

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When a liability decision is set, the action is recorded in the Recovery Action History and the appropriate flow is executed for additional processing.

Rule(s)

ProcessLiability

References

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