While the system waits for a document to be attached, this assignment is displayed in the Supporting Documentation step.
Details
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This system assignment is associated with an SLA, based on the configuration in Pend PC for DocumentsCustomer Response. When the defined SLA expires, the assignment will auto-resolved and the flow will resume. While active, the following options are available to the user.
Multiexcerpt
MultiExcerptName
Actions
Documents Received
This
option will allow
action displays the document requirement prompts you to associate an existing attachment, or add a new attachment, to satisfy the
document
requirement.
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Note: Always use the "Supporting Documents" attachment category when attaching required documents.
AttachmentInfo
Proceed Without Documents
This action
will allow the user
allows you to resume the normal flow without providing any
